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Workflow automation for small businessWhen this happens, do that.Without anyone remembering.

Wrkbase includes workflow automation for small business teams. Pick what starts a rule and what it does, from dropdowns. It runs on its own, as you, and every run is on the record.

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Automations

When this happens, do that.

New rule

A task becomes overdueNotify the owner's manager

Ran 12 times

On

A lead moves to WonCreate a task from "Customer kickoff"

Ran 3 times

On

Every rule is one sentence: when this happens, do that.

A simpler way

A chain of steps,replaced by one move.

The old way

  1. Notice the task is late
  2. Find the manager
  3. Send a message
  4. Remember next time
  5. Forget next time

The follow-up depended on somebody noticing.

With Wrkbase

When a task goes overdue, tell the owner's manager

Rule saved and switched on. It has run 12 times.

Built from dropdowns in Settings. No code, no flowchart, nothing to maintain.

How it works

Start to finish,in plain steps.

  1. 1

    Pick what starts it

    A task changes status or goes overdue, a lead moves stage, or leave is approved.

  2. 2

    Narrow it, if you want

    Only high priority tasks, or only one department. Leave it open to catch everything.

  3. 3

    Pick what happens

    Tell someone, create a task from a template, post in Team chat, raise the priority, or reassign.

  4. 4

    It runs on its own

    The rule counts every run and writes it to the audit log. Turn it off any time.

Everything included

Everything in Automations.The full list.

If it is not here, the product does not do it yet.

Triggers4

  • A task changes status, to any status or a chosen one
  • A task becomes overdue
  • A lead changes stage, to any stage or a chosen one
  • A leave request is approved

Conditions2

  • Only tasks of one priority
  • Only tasks in one department

Actions5

  • Notify the owner, the creator, the owner's manager, or a named person
  • Create a task from a task template
  • Post a message in Team chat
  • Set the task's priority
  • Reassign the task

Safety6

  • Runs as the person who last saved the rule
  • Permission checked when the rule is saved
  • Stops if that person is no longer active
  • Rules cannot trigger each other
  • Run count and last run on every rule
  • Every run in the audit log
Who it's for

Every role seeswhat it should.

Boss

Creates, edits, turns off, and deletes rules.

HR

No access to automations by default.

Manager

No access by default. A Boss can grant it in Roles & permissions.

Employee

No access. Rules still act on their tasks and notify them.

Which plan

Team and Enterprise. Not included on Free.

See pricing
Limits

What it does not do.

Better to know now than after you have moved your team in.

  • One trigger and one action per rule: no multi-step flows.

  • No delays or schedules: a rule acts the moment its trigger happens.

  • No conditions on labels, and no triggers for lead conversion or new leave requests.

  • A rule cannot approve leave, change a task status, or move a lead.

Questions

Questions worth asking first

What is an automation in Wrkbase?

A rule with one trigger and one action: when this happens, do that. For example, when a task becomes overdue, notify the owner's manager. You build it from dropdowns in Settings. There is no code and no flowchart.

What can start a rule?

Four things: a task changes status, a task becomes overdue, a lead changes stage, or a leave request is approved. Task rules can also be limited to one priority or one department.

What can a rule do?

Five things: notify someone (the owner, the creator, the owner's manager, or a named person), create a task from a task template, post a message in Team chat, set the task's priority, or reassign the task.

Can a rule do something its author is not allowed to do?

No. A rule acts as the person who last saved it, and their right to do what it does is checked when they save. If that person leaves or is suspended, the rule stops running.

Can two rules set each other off in a loop?

No. No action changes a task's status, a lead's stage, or a leave request, which are the only things that start a rule. One rule can never trigger another.

How do I know a rule ran?

Each rule shows how many times it has run and when it last ran, and every run is written to the audit log.

Which plan includes automations?

Team ($8 per member per month) and Enterprise. Free covers tasks, time tracking, attendance, leave, chat, and HR for up to 5 people.

Stop relying on someone noticing.

Automations are on Team, $8 per member per month. Start free and upgrade when you need them.

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